Rodaflooring hardwood engineered and solid floorings have a reputation for the highest of quality. The precision and care with which Rodaflooring manufactures its products allows the company to offer its customers extensive Warranties against defects in workmanship and materials. Rodaflooring extends the warranties listed below to the original purchaser only AND ARE SUBJECT TO THE PROCEDURES, LIMITATIONS, DISCLAIMERS AND EXCLUSIONS SET FORTH in this Warranty Declaration.
The Warranties cover only approved product applications as recommended by Rodaflooring and are effective on hardwood flooring products described below purchased after January 2007.
STRUCTURAL INTEGRITY WARRANTY
Rodaflooring warrants its products, in their original manufactured condition, to be free from defects in lamination, assembly, milling, dimension and grading for one year from the date of purchase by the original purchaser. Hardwood flooring is a natural product and will continue to expand and contract after proper installment. Properly installed hardwood floors may consequently experience some separation between the boards at different times during the year. Any such separation that does occur is not considered a product defect and is not covered by this warranty.
FINISH WARRANTIES
Rodaflooring warrants to the original purchaser that the finish on factory finished products, from the date of purchase, when used under normal residential or commercial traffic conditions, as applicable, will not wear through or separate from the wood for a period of one year from the date of original purchase (Rodaflooring Invoice Date).
All commercial and residential finish Warranties exclude any indentations, scratches or damage caused by lack of proper maintenance, misuse, negligence, spiked heel shoes, pets, insects, water, moisture, erosion, pebbles, sand, other abrasives, insufficient protection on furniture, wet mopping or failure to follow all the manufacturer’s written maintenance instructions. Use of floor care products other than those especially formulated for use on Rodaflooring floors, may damage your floor and may void the warranty.
WARRANTY PROTECTION MEANS...
If in the unlikely event any portion of your floor should fail with respect to the provisions of these warranties, Rodaflooring, at its sole option, to the original purchaser, will repair, refinish, or replace such portion, AT NO COST TO YOU, with the same product or another product of equal value. In the unlikely event Rodaflooring is unable to correct the failure after a reasonable number of attempts, Rodaflooring may refund, if requested, the purchase price for that portion of the floor that fails. Claims must also be filed within the warranty coverage period and information verifying date of purchase will be required. Rodaflooring reserves the right to have a designated Rodaflooring representative inspect the floors and remove samples for technical analysis.
• Rodaflooring warranties are not transferable.
• No installer, retailer, distributor or agent, or employee of Rodaflooring has the authority to alter the obligations or limitations of any Warranty.
WARRANTY DISCLAIMERS...
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Color variations in flooring are a natural occurrence due to species, age, character of flooring and exposure to UV light or sunlight. For these reasons, new and/or replacement flooring may not match display samples and/or existing flooring.
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Due to color variations of product and/or samples, Rodaflooring is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trim and moldings.
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Gloss reduction is not considered surface wear.
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Natural occurring wood characteristics such as variations in grain, color, mineral streaks, and knots, are not considered defects.
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Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect.
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Installations must be performed in accordance with all Rodaflooring installation instructions.
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It is the responsibility of the installer and/or the homeowner to inspect boards prior to installation. RodafLooring accepts no responsibility for costs of product or labor when boards with visible defects have been installed.
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Damage due to water and/or moisture including but not limited to damage resulting from broken or leaking pipes, wet mopping, or weather conditions or natural disasters, is excluded from Rodaflooring warranties.
WARRANTY EXCLUSIONS...
RODAFLOORING WARRANTIES DO NOT COVER INDENTATIONS, SCRATCHES, STAINS OR DAMAGE CAUSED BY NEGLIGENCE, FIRE, WATER, MOISTURE, EXCESSIVE HEAT OR EXCESSIVE DRYNESS, EROSION, PEBBLES, SAND, OR OTHER ABRASIVES, PETS, INSECTS, SPIKED HEEL SHOES, WEATHER CONDITIONS OR NATURAL DISASTERS, COLOR VARIATIONS, NATURALLY OCCURRING WOOD CHARACTERISTICS, FAILURE TO FOLLOW ALL THE MANUFACTURER’S WRITTEN INSTALLATION AND/OR MAINTENANCE INSTRUCTIONS, IMPROPER MAINTENANCE, WET MOPPING, INSUFFICIENT PROTECTION, MISUSE, OR IMPROPER ALTERATIONS OF THE ORIGINAL MANUFACTURED PRODUCT.
RODAFLOORING WARRANTIES DO NOT COVER NATURAL EXPANSION AND CONTRACTION RESULTING IN SEPARATION BETWEEN BOARDS OR DAMAGE CAUSED BY LOW OR EXCESSIVE HUMIDITY. NO WARRANTIES APPLY TO ANY PRODUCT OR PRODUCTS DESIGNATED RUSTIC OR BARGAIN GRADES, SECONDS, ECONOMY GRADE, OR NON-STANDARD ITEMS. ANY PRODUCT OR PRODUCTS SO DESIGNATED ARE SOLD “AS IS”. THIS WRITING IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE EXPRESS WARRANTIES PROVIDED HEREIN AND IS IN LIEU OF ALL OTHER EXPRESS AND/OR STATUTORY WARRANTIES BY THE MANUFACTURER, TO THE EXTENT PROVIDED BY LAW.
THERE ARE NO IMPLIED WARRANTIES EXTENDING BEYOND THE TERMS OF THIS WARRANTY. RODAFLOORING ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. HOWEVER, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THE SOLE REMEDY PROVIDED HEREIN IS THE REPAIR, REFINISH OR REPLACEMENT OF DEFECTIVE PRODUCTS, OR REFUND FOR DEFECTIVE PRODUCTS.
